Nuance Communications

Call center chat box

Cloud

Microsoft poised to tackle telco call center after Nuance deal

For telcos, it means faster deployment of digital contact center technology and more flexibility to make changes to the customer journey on the fly.

Diana Goovaerts Mar 7, 2022 11:01am

Microsoft

Microsoft targets cloud AI boost with $19.7B Nuance deal

Apr 12, 2021 12:49pm