DTW Ignite

Cloud

'Personality engineering' puts a human face on telco AI agents

Amdocs and Nvidia are using “personality engineering” to create AI customer service agents. But will customers accept their new robotic servants?

Mitch Wagner Aug 7, 2025 6:00am

rusty old data center servers

Op-Ed: AI’s full stack is looking a bit wobbly

Jun 30, 2025 10:31am

DTW Ignite Copenhagen main show entrance via Linda Hardesty for Fierce Network

Here's why hyperscalers want to know about telco standards

Jun 20, 2025 12:52pm

ChatGPT-generated image of robots with big brains cooking in a kitchen

Globe Telecom builds AI 'kitchen' to empower employees

Jun 20, 2025 11:45am

DTW Ignite 2025 show floor via Linda HardestyFierce Network

Op-Ed: DTW Ignite - A lot more fun than boring OSS/BSS

Jun 18, 2025 5:59pm

exec panel at DTW

Inside BT and Vodafone’s strategy to train employees on AI

Jun 18, 2025 1:31pm