customer care

Verizon's Project 624 is all about better customer experience

Verizon's Sowmyanarayn Sampath explained to Fierce what they want to accomplish with the new customer experience initiative. It starts with listening.

Monica Alleven Jun 24, 2025 1:10pm

AT&T resets passcodes after dark web data breach impacts 73M

Apr 1, 2024 1:07pm

Verizon’s new CX leader wants to quash customer pain points

Mar 13, 2024 3:49pm

Verizon’s AI strategy keeps human in the loop

Feb 20, 2024 1:00pm

What are Other Schools Doing to Support Learner Readiness?

Dec 23, 2022 8:53am

Fixed wireless opens new customer engagement avenue — Greenblatt

Dec 21, 2021 3:40pm