Altice USA

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Broadband

Altice’s Optimum fixes its customer service problems with AI

Optimum developed a home-grown AI application, dubbed AVA, that helps customer service reps respond to how customers are feeling.

Linda Hardesty May 8, 2025 4:35pm

telecom workers in silhouette

All in the charts: Analyzing telecom's big workforce shrinkage

Apr 2, 2025 3:55pm

robot flying into outer space

Altice USA sees big AI opportunity for Lightpath’s long haul fiber

Feb 18, 2025 1:45pm

old tv set

Altice USA exec thinks video is the edge cable needs

Dec 20, 2024 7:15am

Altice USA loses nearly 30K broadband subs despite fiber gains

May 2, 2024 3:52pm

people waiting in line courtroom

Altice USA joins line of RDOF defaulters

Mar 21, 2024 11:30am